Salesforce CRM
Learn Salesforce CRM fundamentals, sales automation, and customer management workflows for modern teams.
Gangadhar
Last Updated: September 16, 2026
Description
Master Salesforce CRM concepts including leads, opportunities, accounts, reports, dashboards, and workflow automation. Build practical skills for managing customer relationships and sales processes in the Salesforce platform.
Course Requirements
- Basic business understanding
- No prior Salesforce experience required
- Willingness to practice CRM workflows
What You Will Learn
- Understand Salesforce CRM navigation and setup
- Manage leads, accounts, contacts, and opportunities
- Create reports and dashboards for sales insights
- Automate business processes with flows and validation rules
Video: Getting started with Salesforce CRM
Reading: Objects, records, and layouts
Video: Navigation and data management
Video: Leads, accounts, contacts, and opportunities
Reading: Sales stages and pipeline tracking
Video: Activity management and task workflows
Video: Validation rules and workflow basics
Reading: Reports and dashboards
Video: Automation with Flow and process builders
Gangadhar
Certified Microsoft Power BI Data Analyst with a background in business intelligence. Helped 3 Fortune 500 companies migrate from Excel reporting to live dashboards. Speaker at DataFest India.
Reviews (5)
Vivek Chaudhary
1 week agoBest course I have taken online. The depth of content is incredible and the examples are very easy to follow.
Aditya Rao
3 weeks agoExcellent content and well-structured curriculum. I landed a job within 2 months of completing this course. Worth every rupee!
Suresh Babu
4 weeks agoGreat value for money. The instructor explains things clearly and the curriculum is logically ordered. Highly satisfied!
Nandita Iyer
1 month agoThe hands-on projects are really practical and relevant to real-world scenarios. The instructor is very responsive to questions.
Pooja Gupta
3 months agoThis course completely transformed my understanding. The instructor breaks down complex concepts into digestible lessons. Highly recommend!
