Courszo ("we", "us", "our") is committed to protecting the privacy of everyone who visits our website, enrolls in our programs, or otherwise interacts with us.
This policy explains what information we collect, how we use it, and the choices available to you. By using our website or services, you agree to the practices described below.
What we gather, and how
We collect information you provide directly, information gathered automatically as you use our website, and information from third parties where applicable.
- Account & enrollment data: name, email address, phone number, mailing address, date of birth, educational background, and payment details when you register for a course, create an account, or contact support.
- Usage data: pages visited, courses viewed, time spent on the platform, referring URLs, and interactions with our assistant, forms, and support widgets.
- Device & technical data: IP address, browser type, operating system, and device identifiers, collected via cookies and similar technologies.
- Communications: records of emails, WhatsApp messages, chat conversations, and calls exchanged with our team for support, sales, or placement assistance.
Putting your information to work
- Create and manage your account, process enrollments, and deliver course content and certificates.
- Process payments and send invoices, receipts, and enrollment confirmations.
- Respond to inquiries, provide support, and share updates about batches, schedules, or policies.
- Personalize your learning experience and recommend relevant courses or career resources.
- Send marketing communications about new batches, offers, or events, where you haven't opted out.
- Maintain the security, integrity, and proper functioning of our website and services.
- Comply with legal obligations and enforce our Terms & Conditions.
Cookies & tracking technologies
We use cookies and similar technologies to operate our website, remember your preferences, understand how you use our platform, and improve our services. You can control or disable cookies through your browser settings; some parts of the site may not function properly if cookies are disabled.
Who we share information with
We do not sell your personal information. We may share it with:
- Instructors & mentors: to facilitate teaching, progress tracking, and mentorship for enrolled courses.
- Service providers: payment gateways, hosting providers, email/SMS/WhatsApp communication services, and analytics partners who help us operate.
- Hiring & placement partners: with your consent, to support placement assistance and job referral programs such as NareshJobs and SeshaJobs.
- Legal & compliance: when required by law, regulation, legal process, or governmental request.
- Business transfers: in connection with a merger, acquisition, or sale of assets, subject to standard confidentiality arrangements.
How long we keep it
We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Course records and certificates may be retained indefinitely to verify completion for future reference.
How we protect it
We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. No method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your rights & choices
- Access, update, or correct your account information at any time by logging in or contacting us.
- Unsubscribe from marketing emails using the "unsubscribe" link, or by contacting us directly.
- Request deletion of your personal data, subject to any legal or contractual retention requirements.
- Object to or restrict certain processing of your personal data where applicable law provides such rights.
Children's privacy
Our services are intended for individuals who are at least 16 years of age, or who are accompanied by a parent or guardian's consent where required. We do not knowingly collect personal information from children without appropriate consent.
Third-party links
Our website may contain links to third-party websites or services, such as social media platforms or payment processors. We are not responsible for the privacy practices or content of those third parties, and we encourage you to review their privacy policies.
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We'll post the revised policy on this page with an updated "Last updated" date. Continued use of our services after changes are posted constitutes acceptance of the updated policy.
Questions about this policy?
Reach out — we're glad to walk you through how we handle your data.
- Email: info@courszo.com
- Phone: +91 90302 00009
- Address: Visakhapatnam, Vijayawada, Hyderabad, London (UK).
